Social Media and Digital Copywriting
Vermont Tourism
In 2019, I transitioned into a role as digital content coordinator for Vermont Department of Tourism and Marketing where I manage the department’s social media channels and write website copy and blog posts. There, I took on a strategic role, managing three social media platforms, paid advertising campaigns, and all aspects of written content projects from the creative brief stage to final publication and working with videographers. Over my four years there, my work earned the department 76 million impressions, 3 million engagements, and an overall audience growth of 50% across three social media channels.
My work with managed social media has taught me the importance of producing and sharing content that resonates with an online audience, data analysis to confirm what’s working, and that there is no substitute for a real person engaging online.
VermontVacation.com Redesign
In April 2024, Vermont Tourism launched an updated VermontVacation.com website, featuring a complete overhaul of more than 200 pages. I wrote more than 100 pages myself, conducting thorough market research, working closely with the web design team and SEO team, and delving deep into brand voice to tell Vermont’s story in a more mobile-friendly and user-welcoming manner.
Case Study: @whatthecluckeggs
We all coped with COVID-19 quarantine differently. As Vermont Tourism staff transitioned into working from home and had to stop promoting travel temporarily, I felt the need to explore social media’s potential with more creative freedom to learn more hands-on skills, so I started an Instagram account for my flock of nine backyard chickens. Through a careful blend of occasional paid advertising, data analysis, video Reel production, and high-quality, educational content, I grew the account to 10,000 followers within a year and merchandized What the Cluck Eggs to include hand-knitted chicken hats and fused glass fried egg earrings, which sell steadily.